Shipping & Returns
Shipping & Delivery
We know that once you place your order, you are anxious to receive your merchandise. It is our policy that we make every effort to get your purchase shipped out to you as quickly as possible.
Generally orders are being prepared and sent out by the next 1-3 business days. However, as much as we hope for parcels to arrive on time, sometimes parcels can suffer delays which beyond our control. But fear not, please be assured that we're on your side at all time and will help in any way we can.We offer free international shipping. The delivery time frame may vary according to the destination.
- To United States and Canada, we deliver using ePacket service with the tracking information available and the delivery time takes about 12-20 days to the US, and 15-30 days to CA.
- To other countries we will try to deliver the parcel with ePacket service if available. But if not available, we will try to use other traceable delivery services. We will check the delivery time frame based on the destination and send your delivery information to your email before sending out your parcel. You may contact us to check delivery time or related information through firstname.lastname@example.org anytime.
Items purchased from different categories may be sent in separate packages.
Your satisfaction is guaranteed. If for any reason, you are not satisfied with an Bambi Room product you bought in the last 30 days (count after you received the item) please contact us at email@example.com.
**To return your product, please contact us first via firstname.lastname@example.org and we will provide you necessary information.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card within a 5 business days.
You will be responsible for paying for your own shipping costs for returning your item.